Sep 14, 2021
We never said no to a customer we wanted. We always responded in a way that kept the conversation going and the relationship open. I'd recommend replacing "No" with "Not yet, tell me more."
Written by Dave Schools
#2/VP Growth at Hopin. Bylines in CNBC, BI, Inc., Trends, Axios. Founder of Entrepreneurship Handbook (260k followers). Cofounder of Party Qs app. Dad of 3.